Cookies Policy | Onyx Casino

What are cookies?

Cookies are small text files that are placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies cannot usually be used to identify you by name on their own, although information collected through cookies may be linked with other information that we hold about you.

Some cookies are set by Onyx Casino. These are known as first-party cookies. Other cookies may be set by service providers or other organisations that support website operation, security, analytics, advertising or other functions. These are known as third-party cookies. Third parties may use their own technologies in accordance with their privacy practices and applicable laws.

Similar technologies may include pixels, tags, software development kits, local storage and device identifiers. For convenience, this policy uses the term cookies to refer to cookies and similar technologies unless a separate distinction is needed.

How we use cookies

Cookies help us provide a functional, secure and consistent experience. The types of cookies used may vary depending on the page you visit, the services you use, your device and your consent choices. We may use cookies for the following purposes:

Strictly necessary cookies

These cookies are required for essential website functions. They may support account access, session management, security controls, fraud prevention, responsible gambling features, age or identity checks, payment processes, navigation and the preservation of your preferences. Because these cookies are necessary for the website or a requested service to operate, they may not be disabled through all cookie controls. If you block them in your browser, some parts of the website may not work correctly.

Preference and functionality cookies

These cookies remember choices you make, such as language, region, display settings or other preferences. They can help make future visits more convenient and may allow the website to provide features you have requested. If you reject these cookies, the website may still be available, but certain preferences may need to be selected again or some features may operate less smoothly.

Analytics and performance cookies

These cookies help us understand how visitors use the website. They may collect information such as pages visited, links used, approximate location, device type, browser information, time spent on a page and general error information. We use this information to measure performance, identify technical issues, improve navigation and develop a better online experience. Where appropriate, analytics information is aggregated or otherwise handled to reduce direct identification.

Advertising and marketing cookies

Where permitted and where you have provided any required consent, these cookies may help measure campaigns, limit repeated advertising, understand which content is relevant and present information that may be more appropriate to your interests. They may also help us understand whether an advertisement or promotional message has been viewed or used. We do not use this description to promise that personalised advertising will be displayed, and the availability of these cookies may depend on your location and settings.

Your choices and cookie controls

When you first visit the website, you may be shown a cookie banner or preference tool. This tool may allow you to accept all cookies, reject non-essential cookies or choose individual categories. Your choices may be saved in a preference cookie so that you are not asked to make the same selection on every visit. If you clear your cookies, use another device or use a different browser, you may need to set your preferences again.

You can also control cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies. Browser controls differ, so you should check the help or settings information for your browser and device. You may be able to configure your browser to notify you before a cookie is placed or to reject cookies automatically.

Blocking all cookies may affect website functionality, account access, security features and the operation of online gaming services.
Deleting cookies does not necessarily delete information already collected or held in accordance with our Privacy Policy.
Cookie preferences apply to the relevant browser or device and may not apply to another browser or device.
Some third-party technologies may have separate controls or opt-out processes.
If you withdraw consent, technologies that are no longer permitted should stop being used for future activity, subject to reasonable technical and legal requirements.

You may also be able to control certain interest-based advertising through settings offered by your device, operating system or advertising providers. These controls may not prevent all advertising and may not affect advertisements that are not based on cookie information.

Third-party services and information

We may use service providers to support website hosting, security, analytics, customer services, communications, payments, identity verification, fraud monitoring and other operational activities. These providers may use cookies or similar technologies on our behalf, or may process information collected through their own services. Their use of information may be governed by separate privacy notices and terms.

Some website features may connect with third-party platforms or content. For example, embedded tools, social features, payment services or verification systems may place their own cookies when used. We do not control every cookie placed by a third party and cannot guarantee that a third party will continue to use a particular cookie or technology. You should review the relevant third party's privacy information where available.

Information collected through cookies may include an IP address, browser type, operating system, device details, approximate location, referral information, pages viewed, actions taken, dates and times of visits, preferences and technical information about website use. We may combine this information with account, transaction or support information where permitted and reasonably necessary for the purposes described in our Privacy Policy.

Privacy, security and updates

We take reasonable steps to protect information collected through the website against unauthorised access, misuse, alteration, loss and disclosure. No website, device or transmission method can be guaranteed to be completely secure. You should keep your account credentials confidential and use appropriate security settings on your devices.

Cookies may remain on your device for different periods. Session cookies are generally removed when you close your browser, while persistent cookies may remain until they expire or are deleted. The length of time a cookie remains may depend on its purpose, the provider and your settings. We may change the cookies used on the website as services, technologies, legal requirements or business processes develop.

We may update this Cookies Policy from time to time. The updated version will be published on this page with a revised effective date where appropriate. Changes may include new cookie categories, changes to service providers or amendments to explain our practices more clearly. You should review this page periodically. If a change requires consent under applicable law, we will seek consent through an appropriate notice or preference tool.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the available contact or support options on the Onyx Casino website. We will handle privacy-related requests in accordance with applicable Australian privacy requirements and our Privacy Policy. This policy does not limit any rights you may have under applicable law.